Medical Transport Service

Welcome To
CinciTransportCare

Your Trusted Neighbor for Safe, Comfortable Medical Rides.

Schedule A Ride!
01 Medical Appointments

Medical Appointments

Reliable transport for all your medical appointments

02 Dialysis Transportation

Dialysis Transportation

Specialized transport for dialysis patients

03 Wheelchair Accessible

Wheelchair Accessible

Airport transfers with full accessibility

04 Rehabilitation Visits

Rehabilitation Visits

Transportation for rehabilitation appointments

Our Mission

At CinciTransportCare, we're dedicated to providing safe, reliable, and compassionate non-emergency medical transportation services to the Greater Cincinnati area. Our mission is to ensure that every patient receives timely, comfortable, and professional transportation to their medical appointments.

With our team of trained professionals and fleet of modern, well-equipped vehicles, we specialize in serving patients who require wheelchair assistance, elderly care, and those needing reliable transportation for regular medical visits. We understand that each patient's needs are unique, and we're committed to delivering personalized care that makes every journey comfortable and stress-free.

Schedule Your Ride Today
Professional medical transport service

Our Services

Medical Appointments

Medical Appointment Transportation

Reliable and punctual transportation services for all your medical appointments, ensuring you arrive on time and stress-free.

Dialysis Transportation

Dialysis Transportation

Specialized transportation service for dialysis patients, providing comfortable and dependable rides to and from treatment centers.

Wheelchair Accessible

Wheelchair Accessible Vehicles

Fully equipped wheelchair accessible vehicles with trained staff to ensure safe and comfortable transportation for wheelchair users.

Rehabilitation Visit Transportation

Rehabilitation Visit Transportation

Dedicated transportation service for rehabilitation appointments, supporting your recovery journey with reliable transportation.

Airport Transportation

Airport Transportation

Professional and timely airport transfer services, ensuring comfortable and stress-free travel to and from the airport.

Routine Checkups

Routine Checkup Transportation

Regular transportation service for routine medical checkups, helping you maintain your health with reliable transportation.

Why Choose Us

Trusted Medical Transportation Service in Cincinnati

24/7 Service

24/7 Availability

Round-the-clock service for all your medical transportation needs, ensuring you're never left without support.

Licensed & Insured

Licensed & Insured

Fully licensed, bonded, and insured medical transportation service for your complete peace of mind.

Compassionate Care

Compassionate Care

Our trained professionals provide caring, respectful, and dignified service to all our patients.

Modern Fleet

Modern Fleet

Well-maintained, comfortable vehicles equipped with the latest safety features and medical equipment.

Local Knowledge

Local Knowledge

Extensive knowledge of Cincinnati and surrounding areas for efficient and timely transportation.

Medical Expertise

Medical Expertise

Professional staff trained in medical transport procedures and emergency response.

Areas We Serve

Providing reliable transportation services across four states in the region

Service area map showing Ohio, Kentucky, Indiana, and West Virginia

Ohio

  • Cincinnati
  • Lebanon
  • Batavia
  • Oxford

Kentucky

  • Northern Kentucky
  • Crittenden
  • Falmouth
  • Owenton

Indiana

  • Southeast Indiana
  • Lawrenceburg
  • Richmond
  • Columbus

West Virginia

  • Huntington
  • Charleston
  • Parkersburg
  • Wheeling

About Non-Emergency Medical Transportation (NEMT)

Non-emergency medical transportation (NEMT) plays a vital role in ensuring that individuals with medical needs can access healthcare services safely, comfortably, and on time. Unlike emergency ambulance services, NEMT is designed for patients who do not require immediate or life-saving care but still need reliable transportation to and from medical appointments, treatments, or facilities.

What Is Non-Emergency Medical Transportation?

Non-emergency medical transportation provides specialized transit solutions for individuals who face mobility challenges, lack access to personal transportation, or require assistance during travel due to their health conditions. This service bridges the gap between patients and essential healthcare services, enabling them to attend routine check-ups, dialysis sessions, physical therapy appointments, mental health visits, and more.

NEMT vehicles are equipped to accommodate wheelchairs, stretchers, and other mobility aids while prioritizing safety, comfort, and convenience. Whether you're an elderly individual, someone recovering from surgery, or a person managing chronic illnesses, NEMT ensures you receive the support you need without unnecessary stress or complications.

Why Choose Non-Emergency Medical Transportation?

  • Accessibility: For many people, getting to medical appointments can be challenging due to disabilities, age-related limitations, or financial constraints. NEMT offers door-to-door service tailored to meet diverse needs.
  • Safety First: Our trained drivers and staff understand how to handle passengers with special requirements, ensuring a secure journey every step of the way.
  • Convenience: With flexible scheduling options, we work around your availability to ensure timely arrivals at your destination.
  • Cost-Effective Solution: Compared to traditional ambulances or private taxis, NEMT services provide affordable rates without compromising quality or reliability.
  • Compliance & Insurance Coverage: Many insurance plans, including Medicaid, Medicare Advantage, and some private insurers, cover NEMT services. Our team can help verify your coverage and assist with the billing process.

Who Can Benefit From NEMT Services?

  • Seniors requiring regular doctor visits
  • Patients undergoing dialysis, chemotherapy, or radiation therapy
  • Individuals with temporary injuries like broken bones or post-surgical recovery needs
  • People living with disabilities or chronic conditions affecting mobility
  • Low-income families or those without reliable transportation options

How Does It Work?

  1. Schedule Your Ride: Contact us via phone, online form, or mobile app to arrange pickup and drop-off times.
  2. Customized Service: Let us know if you require wheelchair accessibility, oxygen tanks, or additional assistance.
  3. On-Time Arrival: Our professional team arrives promptly at your location, ready to assist you into the vehicle.
  4. Safe Journey: Relax as our experienced drivers take you to your appointment safely and efficiently.
  5. Return Trip: After your visit, we'll be there to bring you back home or wherever you need to go next.

The Importance of Reliable NEMT Providers

Access to consistent and dependable transportation directly impacts patient outcomes. Missed appointments often lead to delayed diagnoses, worsening symptoms, and increased healthcare costs. By partnering with a trusted NEMT provider, patients gain peace of mind knowing they won't miss critical treatments or follow-ups.

At CinciTransportCare, we pride ourselves on delivering compassionate, high-quality non-emergency medical transportation services. Our mission is to empower patients to prioritize their health by removing barriers to care.

If you're looking for a safe, convenient, and affordable way to reach your medical destinations, choose us as your trusted partner in non-emergency medical transportation.

Schedule Your Transportation Today

Frequently Asked Questions

What is Non-Emergency Medical Transportation (NEMT)?

Non-emergency medical transportation (NEMT) provides safe, reliable, and comfortable transportation for individuals who need assistance traveling to medical appointments but do not require emergency care. It's ideal for seniors, patients with disabilities, or anyone facing mobility challenges.

Who Qualifies for NEMT Services?

Our services are available to anyone who needs help getting to medical appointments, including seniors, individuals with disabilities, patients undergoing treatments like dialysis or chemotherapy, and those without access to personal transportation. Many Medicaid recipients also qualify for covered rides.

Is Non-Emergency Medical Transportation Covered by Insurance?

Yes! Many insurance plans, including Medicaid, Medicare Advantage, and some private insurers, cover NEMT services. Our team can help verify your coverage and assist with the billing process.

Do You Provide Wheelchair-Accessible Vehicles?

Absolutely! We offer a fleet of wheelchair-accessible vans equipped to accommodate wheelchairs, walkers, and other mobility aids. Your comfort and safety are our top priorities.

How Far in Advance Should I Schedule a Ride?

We recommend scheduling your ride at least 24–48 hours in advance to ensure availability. However, we also offer same-day service whenever possible for urgent needs.

What Types of Appointments Can I Use NEMT For?

You can use our services for a wide range of medical appointments, including doctor visits, dialysis, physical therapy, chemotherapy, mental health counseling, pharmacy trips, and more.

Are Your Drivers Trained to Assist Passengers?

Yes, all our drivers undergo extensive training to provide compassionate care and assistance. They are skilled in helping passengers with mobility challenges, ensuring a smooth and stress-free experience.

What Areas Do You Serve?

We proudly serve Ohio, Kentucky, Indiana, and West Virginia regions. If you're unsure whether we cover your location, contact us—we're happy to confirm!

How Much Does Non-Emergency Medical Transportation Cost?

The cost depends on factors such as distance, type of vehicle required, and insurance coverage. Many clients pay little to nothing out-of-pocket thanks to Medicaid or insurance benefits. Contact us for a free quote!

Can I Schedule Recurring Rides for Regular Appointments?

Yes! We specialize in providing recurring transportation for patients with ongoing treatment schedules, such as dialysis or chemotherapy. Simply let us know your appointment days, and we'll handle the rest.