Patient Care Background

Our Story

Committed to Caring Transportation Since 2010

Who We Are

We are CinciTransportCare, dedicated to providing safe, reliable, and compassionate non-emergency medical transportation (NEMT) services to individuals who need assistance reaching their healthcare appointments. Based in Cincinnati, Ohio, we proudly serve a wide range of communities across Ohio, Indiana, Kentucky, and West Virginia. Our mission is to make healthcare accessible to everyone, regardless of location or mobility challenges. Whether you're a senior needing help getting to a routine check-up, an individual with disabilities requiring specialized transport, or someone managing chronic conditions, we're here to ensure you receive the care you deserve. With a modern fleet of vehicles, including wheelchair-accessible vans, and a team of trained professionals, we deliver exceptional service tailored to your unique needs.

What sets us apart is our unwavering focus on care and reliability. We treat every passenger with dignity and respect, ensuring they feel supported from the moment we arrive to when we drop them off at their destination. Our extensive service area allows us to assist clients in urban centers and rural communities alike, breaking down barriers to healthcare access.We don't just provide transportation—we build trust, foster independence, and create peace of mind for our clients and their families across the regions we serve.

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Our Values

Compassionate Care

At the heart of everything we do is compassion. We understand that transportation isn’t just about getting from point A to point B—it’s about making our clients feel safe, respected, and valued. Our team goes above and beyond to provide personalized attention, whether it’s assisting with mobility aids, offering a comforting word, or simply ensuring a smooth ride. For us, every passenger is family, and their comfort is our priority.

Reliability You Can Trust

When it comes to healthcare, timing is everything. That’s why reliability is one of our core values. We pride ourselves on being punctual, dependable, and consistent in every interaction. Whether you’re scheduling a single ride or recurring transportation for ongoing treatments, you can count on us to be there when you need us most. With CinciTransportCare, you’ll never have to worry about missing an important appointment.

Accessibility for All

We believe everyone deserves access to quality healthcare, regardless of their mobility challenges or location. From wheelchair-accessible vans to trained drivers who assist with special needs, we ensure our services are inclusive and accommodating. Serving Ohio, Indiana, Kentucky, and West Virginia, we’re committed to breaking down barriers and making healthcare accessible to individuals in both urban centers and rural communities.

Integrity in Every Journey

Integrity is the foundation of our business. We operate with transparency, honesty, and accountability in all that we do—from clear communication about scheduling and costs to maintaining a clean, well-maintained fleet. When you choose [Your Business Name], you’re choosing a partner you can trust to act with integrity every step of the way.

What We Do

CinciTransportCare specializes in providing safe, reliable, and compassionate non-emergency medical transportation (NEMT) services to individuals across Ohio, Indiana, Kentucky, and West Virginia. Whether you need assistance getting to a routine doctor's appointment, dialysis treatment, physical therapy session, or pharmacy visit, our team is here to ensure you arrive on time and with peace of mind.

Medical Appointments

Medical Appointment Transportation

Reliable and punctual transportation services for all your medical appointments, ensuring you arrive on time and stress-free.

Wheelchair Accessible

Wheelchair Accessible Transportation

Fully equipped wheelchair accessible vehicles with trained staff to ensure safe and comfortable transportation for wheelchair users.

Airport Transportation

Airport Transportation

Professional and timely airport transfer services, ensuring comfortable and stress-free travel to and from the airport.

Dialysis Transportation

Dialysis Transportation

Specialized transportation service for dialysis patients, providing comfortable and dependable rides to and from treatment centers.

Rehabilitation Visit Transportation

Rehabilitation Visit Transportation

Dedicated transportation service for rehabilitation appointments, supporting your recovery journey with reliable transportation.

Routine Checkups

Routine Checkup Transportation

Regular transportation service for routine medical checkups, helping you maintain your health with reliable transportation.

Counties We Cover

CinciTransportCare is proud to serve communities across multiple states. Our extensive coverage area includes the following counties:

Ohio

Butler, Warren, Hamilton, Harrison, Montgomery, Preble, Greene, Clermont, Darke, Miami, Clark, Champaign, Clinton, Brown, Fayette, Highland, Adams

Indiana

Dearborn, Ohio, Franklin, Wayne, Switzerland, Ripley, Union, Fayette, Decatur, Floyd, Scott, Washington, Clark, Harrison, Jefferson, Jennings

Kentucky

Boone, Kenton, Campbell, Gallatin, Grant, Pendleton, Bracken, Owen, Carroll, Trimble, Henry, Oldham, Shelby, Franklin, Scott

West Virginia

Cabell, Wayne, Putnam, Mason

Frequently Asked Questions About Us

What inspired the creation of CinciTransportCare?

CinciTransportCare was founded with a mission to address the transportation barriers faced by individuals needing access to healthcare. We wanted to create a service that combines reliability, compassion, and accessibility to ensure no one misses critical medical appointments due to lack of transportation.

Where is CinciTransportCare located?

We are based in Cincinnati, Ohio, but our services extend across Ohio, Indiana, Kentucky, and West Virginia. No matter where you're located within these regions, we're here to provide dependable transportation solutions.

What makes CinciTransportCare different from other NEMT providers?

Our commitment to compassionate care, reliability, and personalized service sets us apart. From our trained drivers to our modern, wheelchair-accessible fleet, every detail is designed to prioritize your comfort, safety, and peace of mind.

How long has CinciTransportCare been in business?

We have proudly served our community since 2010. Over the years, we've built a reputation for trustworthiness, professionalism, and exceptional customer care.

Who does CinciTransportCare serve?

We serve a wide range of clients, including seniors, individuals with disabilities, patients undergoing treatments like dialysis or chemotherapy, and anyone who needs assistance reaching medical appointments. Our services are inclusive and tailored to meet diverse needs.

What are the core values of CinciTransportCare?

Our core values are Compassionate Care, Reliability, Accessibility, and Integrity. These principles guide everything we do, ensuring that every interaction reflects our dedication to excellence and service.

Are your drivers trained to assist passengers with special needs?

Yes! All our drivers undergo extensive training to assist passengers with mobility challenges, including those using wheelchairs, walkers, or oxygen tanks. Your safety and comfort are always our top priorities.

Does CinciTransportCare offer services outside of Cincinnati?

Absolutely! While we're headquartered in Cincinnati, Ohio, we provide non-emergency medical transportation services across Ohio, Indiana, Kentucky, and West Virginia. Contact us to confirm availability in your area.

Is CinciTransportCare involved in the local community?

Yes, we are deeply committed to giving back to the communities we serve. Whether it's through partnerships with local healthcare providers or supporting initiatives that improve access to healthcare, we strive to make a positive impact wherever we operate.

How can I contact CinciTransportCare for more information?

You can reach us by phone at 513-838-8531, email at info@cincitransport.com, or through the contact form on our website. Our team is always happy to answer your questions and assist with scheduling your rides.